ETD: 907 Advertising Plan; A Final Word on Branding; Top 100 Global Brands Scoreboard

E-Tailer's Digest etd_post at gapent.com
Wed Jul 27 18:30:05 GMT 2005


  E-Tailer's Digest --- Everything for the  Retailer
  Issue #0907           July 28, 2005
  George Matyjewicz, Moderator         mailto:georgem at gapent.com
  Published by:  GAP Enterprises, Ltd.  http://www.etailersdigest.com
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   CONTENTS
  [1]  Greetings
  [2]  Advertising Plan
  [3]  A Final Word on Branding
  [4]  Top 100 Global Brands Scoreboard

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  [1]  Greetings.
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Hi All:

What is the most overworked word in the business world 
today?  Branding!  Everywhere you go you hear people talking about 
branding, including cute variations like  "emotional," "primal," "sensory," 
"musical," "internal," "external," "holistic," "vertical," "abstract," 
"nervous," "invisible" branding. What is it all about?  Today we have an 
article on branding and the top global brands.

List members John Shulte and Javilk offer some input to our post on 
advertising.  Very informative.

What are you doing to promote your business?  Do you have a business 
plan?  Marketing plan?  Advertising plan?  Are you trying to build a 
brand?  How successful are you with your efforts?

Now, let's get to everything for the retailer.

Sincerely


George Matyjewicz, PhD
Chief Global Strategist, GAP Enterprises, Ltd.
mailto:georgem at gapent.com
http://www.etailersdigest.com

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  [2]  Advertising Plan
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Two things. First concerns the advertising post.

One other thing that should be considered when creating an advertising plan 
is, what action you want readers of your ads to do, i.e. Visit a retail 
store, website, or dealer, request more information, call a toll-free 
number to order, etc.

Many advertisements are what we in direct marketing call "two-step." For 
retailers almost all advertisements are two-step ads. You want people to 
visit the store to make a purchase, so the duty of your ad is to entice 
them in. This is mostly done by specials and sales. Once in the store, it's 
the sales persons duty to sell.

In mail order, many ads, especially for more expensive items, are also 
two-step. The ads duty is to entice the reader to call, mail, or visit a 
web site for more details. The ads duty is simply to grab the right persons 
attention and provide just enough information to get them to say; "yes, I'm 
interested in that, tell me more."

That then get's them into the database for follow-up sales efforts.

Other mail order ads, ask for the order right from the ad. So all the 
details someone would need for making a purchasing decision must be in that ad.

The main point is that you must know what you want your readers "to do" 
before you create/write the ad itself. The action you want taken, dictates 
how the ad should be written.

I have written a good article on creating and buying advertising that 
readers receive at no cost when they register with www.MediaBids.com, a 
discount advertising buying service. This is a free service, and anyone 
that buys advertising should absolutely register and use it. I can't 
recommend it enough.

And since most advertisements I see are not so good, a book I also 
recommend everyone to read is "Creating Successful Small Business 
Advertising" by Jerry Fisher http://www.nmoa.org/catalog/fisher.htm It's 
easy reading with lots of advertising examples--pictures!

The second portion of my post is that the NMOA has just introduced its 
latest advertising guide, and it covers reaching the Hispanic Market.

There are many research reports in the marketplace about how great the 
Hispanic market is, but where ours is very different, is that we have 
compiled all the media for reaching Hispanics and Latinos. Included are 
Hispanic magazines, newspapers, radio & television stations, and some 350 
mailing lists.

You can see the full details here: 
http://www.nmoa.org/catalog/hispanicadguide.htm

-- 
Best regards,
John Schulte
President and Chairman
National Mail Order Association (NMOA)
http://www.nmoa.org
Email: schulte at nmoa.org
Tel: 612-788-1673
http://www.nmoa.org/schulte

+++ [Next Post] +++
Our moderator wrote...
 > How, when and where are you going to reach them?

That's all fine and good. You really do need to identify your target 
market, etc.

BUT -- How are you going to SELL it?

Or more specifically: How are you going to ASK THEM for an ORDER?

I search the web for all kinds of things for myself and clients.  Number 
one question -- HOW MUCH DOES IT COST??? It's a vital part of asking for 
the order.

Gee, this frammis looks really good, but are we in the ball park with 
respect to price?  Or even worse, when they don't even give you any 
specifications."This Anubis wax makes your car shine -- look at all the 
shiny cars we have on our site." "We were the leading wax used by 80% of 
the cars at the Carnutopica Car Show"  So what?  Can _I_ buy it, or are you 
selling to auto detailers in lots of four 55 gallon drums?

Or my latest quest, polyethylene flooring mats.

Groundmaster (used for horses, so it's really tough) looks interesting... 
but the page I saw didn't even have a contact address, never mind a 
price.  And the home page link linked back to itself!

Then another site showed how you can spin an army tank on their flooring 
system, how some utility tosses it over the back of a truck so they can 
back up over muddy ground, etc. (Gee, we could have used that with my 
friend's surplus army tank 30 years ago.  We spent two days filling in the 
ruts after he drove it across his lawn!)  Looks fantastic for my current 
application!  Price?  It's nice you have GSA approval for purchasing, and 
it's really nice the militaries of the USA and UK use it on occasion.  But 
what's the Price?  Helooo??? Are we even in the ball park?  Guess not.

Price lets the suspects differentiate themselves from the prospects. Do YOU 
want to winnow through 100 calls from suspects to find  one prospect?

If you get the feeling I might be frustrated when people don't put prices 
on their products, you're right!  It's been a theme I've harped on for the 
past 35 years.  And a theme master marketers echo as well:

"If you have to ask how much, you can't afford it." I forget which 
multi-millionaire said it, but that's the default assumption if we can't 
see a price somewhere to get a clue.

And if I can't order it or a sample of it when I'm hot to go... someone 
else will get the nod, and the order.

If I or my client is your target market, What are the vital specs, What's 
the PRICE???  (It's ok to say about $2,000 per, with price breaks starting 
at 200 units.) And HOW DO I ORDER IT??? Dealer links? Retail chains?  Or 
your order form?


-javilk-  mall-net.com
------------------- IMAGINEERING --------------------
-- What people want: http://www.SitePsych.com/free --
----- Advice, Analysis, Strategies, Development -----
---- Got a problem? Give us a call! 408-705-2284 ----
  Serving the World for three generations, since 1933


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  [3]  A Final Word on Branding
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Naseem Javed reports in E-Commerce Times....

The word "branding" is dangerously overused. Many people use branding as a 
cure for all kinds of problems in all kinds of businesses. To lay claim to 
a deeper understanding of this elementary word, branding agencies all over 
the world have developed some cute variations of it, from "emotional 
branding" to "primal," "sensory," "musical," "internal," "external," 
"holistic," "vertical," "abstract," "nervous" and all the way to 
"invisible" branding. However, to see these distinctions, you will need 
special 3D spectacles.

Branding is often presented as a culturally, emotional or lifestyle crazy, 
sugarcoated packaging process. Sometimes it is like rap music, with 
spinning colors or psychedelic pastel overtones accompanied with hip-hop 
idea drivers. Other times it comes with esoteric concepts to camouflage the 
products or services just long enough to get the customers' attention. Most 
of the time, it comes as juicy ideas under some new blanket term of 
branding that is designed to create a safe and secure feeling for the 
corporation while waiting for the thunder from the charge of anxious customers.

For some reason, if the highly anticipated traffic doesn't show up, then 
the term is changed immediately to the likes of "primal branding," with a 
twist or a new style dance added to the circus. The same single promotional 
process is re-named repeatedly.

The idea is that when share prices fall, call the branding team and let it 
apply its "fiscal branding" to fix the stocks. When products fail, let the 
"visual branding" section take over, and when elevators don't work, give it 
to the "yo-yo branding" unit, as they are real experts in north and south 
mobility.

Today, branding is a mixed bag of basic, traditional advertising tools, 
simply waxed and packaged to appear as intellectual advice with an 
expensive price tag. It is targeted to fit any hungry frame of mind, and is 
designed to make corporations feel ever so comfortable with terms like 
"verbal," "digital," "audio," "smelly," "silent" or "loud" branding, as all 
these terms are designed to offer great safety and invisible lifelines to 
sinking ships. But does it work?

Just Promotional Tools.  At times it does, as corporations do need solid 
and real branding. However, it most often fails, frequently due to lack of 
substance, quality, intelligence and experience. What is now being offered 
as branding includes perfumed stationery at the banks, jingles and chimes 
for the funeral parlor -- just branding tricks.

These approaches fail because they are just basic promotional tools and 
skills and because they are trendy quick fixes. Branding has been defined 
so many times by so many experts that it is almost useless to redefine it. 
Like beauty, it is in the eye of the beholder.

Most of the time, the creative powers overtake the process, and fancy 
jargon becomes the Band-Aid while the Laws of Corporate Global Image, Rules 
of Corporate Nomenclature and Name Identities, Cyber Domain Management, 
Principals of Marketing and Global Branding are all completely ignored as 
being too rigid, too serious and too formal.

Solid Training, Thorough Skills.  Let's face it, these branding rules are 
very hard to learn and very difficult to apply because they require solid 
training and thorough skills. Simple, raw promotional skills backed by big 
budget fireworks are only "accidental branding" at play, where everyone 
becomes happy as long as there is some noise. In the recent past, this is 
how "high volume" or "intense" branding got the center stage. Today, in 
this budgetless environment, it is only a dream for most agencies to get 
such mega breaks.

U.S. businesses are still very much overdosed with over-branding. Massive 
turnover in the advertising and branding industry, compounded by the 
Internet , e-commerce  and outsourcing , has created a large glut of 
branding consultants with too many faceless, nameless consulting services 
and Web sites.

The market is simply glutted. Western branding agencies are losing their 
grip by not producing world-class standards and are becoming a laughing 
stock by adopting, in a panic, monkey-see-monkey-do campaigns.

In reality, you definitely need proper branding today; the type is not the 
issue. However, first you must have something very good to offer. You also 
need highly specific and proven branding with highly tactical positioning 
skills, under proper corporate and brand name identity and image laws, 
rather than raw graphic and promotional tools.

'Useless Branding?'  Empty concepts and poorly designed and beaten up 
products and services can't be resurrected with some abstract branding 
terms along with some flashy campaigns. Big money spending will not buy big 
image anymore. It worked in the past, but times have changed. Today, the 
latest cyber-branding techniques are in big play. Corporations are opening 
up to a debate on this subject among senior management and ignoring the 
old, traditional branding methodologies.

The blasted, useless messages are instantly forgotten. The 15-minute fame 
suggested by Andy Warhol is now only a 15-second blip on the global 
e-commerce landscape. What was previously shoved on 24-7 ad campaigns and 
lasted at least a year is now completely forgotten the very next day.

Should we now re-define branding all over again? Should this word be 
re-branded? How about "useless branding?" No, not yet.

Details at...
http://www.ecommercetimes.com/story/44938.html

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  [4]  Top 100 Global Brands Scoreboard
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The best brand builders are also intensely creative in getting their 
message out. Many of the biggest and most established brands, from Coke to 
Marlboro, achieved their global heft decades ago by helping to pioneer the 
30-second TV commercial. But it's a different world now. The monolithic TV 
networks have splintered into scores of cable channels, and mass-market 
publications have given way to special-interest magazines aimed at smaller 
groups. Given that fragmentation, it's not surprising that there's a new 
generation of brands, including Amazon.com, eBay, and Starbucks, that have 
amassed huge global value with little traditional advertising. They've 
discovered new ways to captivate and intrigue consumers. Now the more 
mature brands are going to school on the achievements of the upstarts and 
adapting the new techniques for themselves

The top 10 global brands are below.  The list is from Business Week's 
ranking of 100 global brands that have a value greater than $1 billion. The 
brands were selected according to two criteria. They had to be global in 
nature, deriving 20% or more of sales from outside their home country. 
There also had to be publicly available marketing and financial data on 
which to base the valuation.

  1. Coca-Cola,  U.S.
  2. Microsoft, U.S.
  3. IBM, U.S.
  4. GE, U.S.
  5. Intel, U.S.
  6. Nokia,  Finland
  7. Disney. U.S.
  8. McDonald's, U.S.
  9. Toyota, Japan
10. Marlboro, U.S.

http://bwnt.businessweek.com/brand/2005/index.asp



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